Personal Care Services

As you walk the path of life, needs change. Some tasks become increasingly difficult and extra help is needed. The New Mexico Care Network provides assistance to stay in your home when a disability or functional challenges become too much to handle alone.

If you are uncertain which type of care you need, our veteran team of professionals can expertly assist you in choosing the appropriate level of care. This means you have more choice and control over the care you receive and who provides that care.

Personal Care Services-Directed Model

This directed service option gives you more choice and control over the care you receive and the person who provides that care. You recruit, select and train your caregiver and we are here to assist you. You manage their daily work and sign-off on their timesheet.

Caregiver time is logged through Electronic Visit Verification (EVV). EVV eliminates paper timesheets by providing real-time, point-of-service capture of caregiver shifts through a smartphone or telephone land line, validation of participant eligibility at time of service, and integrated billing.

If you are eligible to receive Personal Care Services, we can assist with these activities of daily living:

  • Individualized bowel and bladder services, including toileting
  • Meal preparation and assistance
  • Eating
  • Household support services, including shopping and errands
  • Hygiene and grooming, including help with dressing, physician ordered skin care
  • Supportive mobility assistance, ambulation, transferring, and repositioning

Personal Care Services-Delegated Model

When you choose this option we take care of all of the details for you. We have a trained and experienced group of Personal Care Attendants (PCAs) that are ready to assist you. We also provide back-up care should your assigned PCA call out for a scheduled shift.

Caregiver time is logged through Electronic Visit Verification (EVV). EVV eliminates paper timesheets by providing real-time, point-of-service capture of caregiver shifts through a smartphone or telephone landline, validation of participant eligibility at time of service, and integrated billing.

Our Personal Care Attendants provide care in the following areas:

  • Individualized bowel and bladder services, including toileting
  • Meal preparation and assistance
  • Eating
  • Household support services, including shopping and errands
  • Hygiene and grooming, including help with dressing, physician ordered skin care
  • Supportive mobility assistance, ambulation, transferring, and rep

We can help Call

IF YOU DON'T SEE WHAT YOU'RE LOOKING FOR, OR STILL HAVE QUESTIONS ABOUT HOW THESE PROGRAMS CAN MEET YOUR NEEDS, PLEASE CONTACT US AT 866-344-2371.