Personal Care Services

Personal Care Services provides options to New Mexicans who self-direct their non-medical services and supports. That means you have more choice and control over the care you receive and the person who provides that care. You recruit, select, and train your caregiver. You manage their daily work and sign-off on their timesheet. Caregiver time is logged through Electronic Visit Verification (EVV). EVV eliminates paper timesheets by providing real-time, point-of-service capture of caregiver shifts through a smartphone or telephone land line, validation of participant eligibility at time of service, and integrated billing.

Consumer directed personal care is available to individuals 21 years of age or older who need personal care assistance in their own home. Receiving home care your way allows you to:

  • Stay in control
  • Remain in your home and community
  • Maintain comfort, familiarity and connections with your family and community
  • Decide how and when to receive care, depending on your needs
  • Participate in how your services are delivered
  • Select and work directly with your caregiver
  • Choose your caregiver who may be a trusted friend, neighbor or relative

Why Choose Consumer Direct Personal Care?

We specialize in making self-directed care easier for you to understand and attain. We provide the start-up training information and necessary forms and paperwork. We have professional and courteous staff that will help:

  • Locate resources and discuss options
  • Process the paperwork for your caregiver(s)
  • Ensure your caregiver(s) are paid
  • Complete the background checks on your caregiver(s)

Service requirements include:

The need for assistance with activities of daily living such as:

  • Individualized bowel and bladder services, including toileting
  • Meal preparation and assistance
  • Eating
  • Household support services, including shopping and errands
  • Hygiene and grooming, including help with dressing, physician ordered skin care
  • Supportive mobility assistance, ambulation, transferring, and repositioning

We can help Call

IF YOU DON'T SEE WHAT YOU'RE LOOKING FOR, OR STILL HAVE QUESTIONS ABOUT HOW THESE PROGRAMS CAN MEET YOUR NEEDS, PLEASE CONTACT US AT 866-344-2371.