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Coronavirus (COVID-19): We are here to serve you. Although our offices are closed to visitors, we are available to serve you. The best way to reach us is by sending an email or giving us a call. Please find email addresses here. Paperwork can continue to be submitted by email or fax.

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Frequently asked questions about Coronavirus (COVID-19)

Coronavirus (COVID-19): Guidance for DSPs

Resources on coping with Coronavirus (COVID-19)

WE SPECIALIZE IN HOME BASED CARE

Since 2002, Consumer Direct New Mexico has provided superior customer service and customized care plans to unique people just like you, in every county throughout the state of New Mexico. We have helped thousands of people succeed in self-directing their own quality care while remaining in their homes and communities.

Consumer Directed care is available to individuals who need attendant care services in their home. Self-Directed care puts you in control, allowing you to arrange and direct your own services.

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Our Locations

Albuquerque
1120 Pennsylvania Street NE, Suite 100
Albuquerque, NM 87110-4143
505-344-8182

Gallup
1808 East Aztec Avenue, Suite 5
Gallup, NM 87301-4946
505-722-0136

Las Cruces
1475 N. Main Street , Suite A
Las Cruces, NM 88001-1100
575-524-8899

Las Vegas
1822 North Gonzales Street
Las Vegas, NM 87701-3464
505-454-6789

Roswell
214 W. 1st Street
Roswell, NM 88203
575-627-1499

What People Say About Us

“Self-Directed services with Consumer Direct has helped to ensure my ability to stay in my home, within my community. I am gradually able to regain some of my independence because of the support I receive. Without the option of self-directed services I would be unable to afford the help I need to remain safely in my home while I recover from a disabling stroke. The improved quality of life afforded me through Self Directed with Consumer Direct is priceless.” J. Garcia

“I love Consumer Direct Services because of independence. It helps me to do things on my own, my own decisions and choices.” Rebecca Page

“I always wanted to live on my own. Missouri Consumer Direct helps me do that. Self-Directed Supports helps me cook, clean, and take care of my service dog, Buddy. I get to go anywhere and do anything I want to.” Garrett Lawrence

“Working with Consumer Direct is a pleasure. The staff are always courteous, knowledgeable, and communication is clear and concise. In a world where quality public relations is rare, Consumer Direct raises the bar. We are able to provide our staff timely payroll, resolve any concerns, and meet the guidelines of the state by using Consumer Direct services. With the responsibilities of parenting a child with special needs it gives me peace of mind to know this is an area I do not have to worry about.” Janis Traughber

“Consumer Direct has helped me in a lot of ways because I was running out of options. My choices were to quit my job or put my daughter in a rest home. But Consumer Direct came into my life and took care of everything. Now, I get to take care of my daughter at home.” Margaret Aragon

“I am blind, with a host of other health issues. 10 years ago I learned of Consumer Direct and their service which provided me with a means of living in my own home independently by way of a self directed care plan. I want to express the hope and satisfaction this has brought my life. I am grateful for the independence and peace this has provided me.” Linda Mason

“As Summer's mother, I love the ability to have a caregiver of my choice in the home. By doing so, I feel like my daughter not only has a companion and helper that she can connect with, but it also gives me the security of knowing the caregiver, and a feeling of safeness when I'm not there!” Pattie Bailey

“Since the very first day of receiving services through Consumer Direct, it's been terrific! I have friends and my mom providing the care I need. When mom calls with questions, the Consumer Direct staff are very responsive. I’d rate their performance, Over the Top!” A.J. Grabovac