The following Electronic Visit Verification (EVV) training materials are specific to the Self-Directed Community Benefit (SDCB) program.

Electronic Visit Verification (EVV) Training Slides

Click below to review the Employer of Record (EOR) and Attendant EVV training slides.

Employer of Record (EOR) Training Slides Attendant Training Slides

Electronic Visit Verification (EVV) Instructions

Click below for instructions to successfully check in/out with the AuthentiCare 2.0 mobile application and Interactive Voice Response (IVR).

AuthentiCare 2.0 Mobile Application Instructions Interactive Voice Response (IVR) Instructions

Electronic Visit Verification (EVV) Training Videos

The video below provides step-by-step instructions to reset a worker’s password, approve a claim, and correct a claim in AuthentiCare.

AuthentiCare - Resetting a Worker Password
AuthentiCare - How to Approve a Claim
AuthentiCare - How to Correct a Claim